You need to ensure that your commercial license has been activated in order to begin using One Click LCA as soon as possible.
How do I activate my license?
Activating your license means linking it to your One Click LCA user account. The user with a license can activate an unlimited number of embodied carbon projects (a tool that is included in every basic Starter, Business, or Expert license package) or a number of certification projects through the add-on license. If you have not yet registered a user account at One Click LCA, please follow our guide here.
- If the main user(s) has been marked in the contract has been registered in One Click LCA, the license will be activated automatically.
- If the main user(s) has not been marked in your contract, you need to notify our Customer Success Team (support@oneclicklca.com) with the email address of the main user in order to get it activated.
- If the main user(s) marked in the contract/invoice has not been registered, then an invitation email will be sent out once the user has been linked to the license by our Customer Success Team.
- If after registering your user account you don't get access to your license, please notify us at support@oneclicklca.com
- If the main user will be different than marked in your contract, please contact support@oneclicklca.com.
Note: Please be aware that all user accounts are personal and it is prohibited to share credentials. If a non-licensed user needs to contact Support, please copy the registered user of your license into your message.
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