In the majority of cases, commercial licenses are activated within one business day. Provided a list of intended users has been provided, these users will be notified that they have been added to the license, or invited to create a One Click LCA account, and you'll be able to use it right away.
If you're not sure who needs to be added to the license, this can be addressed with a member of our Customer Success team during your Kick-off call.
Need to create an account? Follow our guidance here.
What your license lets you do:
- Embodied Carbon Projects: All Business or Expert licenses allow you to create unlimited embodied carbon projects.
- Certification Projects: If you have an add-on license with a specific number of purchased projects per year, you should add this license to projects where this tool is required.
Why your license might not be activated automatically:
One Click LCA needs user details to activate a license. If they don't have this information, you'll need to get access from your internal license manager or their support team.
Common Issues:
- Changing the Licensed User: Contact One Click LCA support to change who is registered to the license.
- No Access After Registering: If you have a "concurrent license", you need to check out the license before using it. See this article for instructions.
Important Note: Do not share your One Click LCA account login with anyone else. If someone who isn't licensed needs to contact support, include the licensed user in the email.
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